[NOME PRODOTTO] reads the requests that reach your helpdesk, prepares the action on your infrastructure, and runs it only after a technician approves. Every correction becomes knowledge for next time.
The product is still being built. We are looking for the first companies to run it in production.
Hi, I can't log in since this morning, it says account locked. Thanks
m.ross Mark Ross, AccountingCurrent state in Active Directory
Based on
“Locked accounts” procedure, including a technician's correction from 12 March.
Prepared action
Unlock-ADAccount -Identity m.rossWaiting for a technician
The video only loads when you start it.
Locked accounts, new users, group changes, address assignments. First-line requests take up much of an IT team's time, and each one needs the attention of someone who knows what they are doing.
How to handle them properly, in that particular company, is often written down nowhere. It lives in the heads of the people who work there, and it leaves when they do.
Five steps. The fourth always belongs to a person.
By email to the helpdesk mailbox, or written in plain language. The way anyone would write it, with no forms to fill in.
“I can't log in since this morning, it says account locked”
It works out who is writing, what they need and where to act. It uses what it knows about your company, not generic rules.
User: m.ross, Accounting
Issue: account locked
It writes the exact command to run and places it next to the current state of the system and the company procedure it is based on.
LockedOut True
Unlock-ADAccount -Identity m.ross
Approve, correct or reject. Without approval, nothing happens.
Technician's correction: before unlocking, check whether the password has expired.
It runs the approved action and logs who decided what. The technician's correction goes into the knowledge base: next time, the action arrives already corrected.
“Locked accounts” procedure updated.
Today it works on the systems an IT team touches most often. The scope is growing.
These are systems you can't manage from a command line. [NOME PRODOTTO] will operate them the way a technician would, in front of the screen, under the same rule: approval first, action second.
Other systems retrieve past cases that look like the new one, but they don't know whether those cases went well. [NOME PRODOTTO] does, because a technician told it. Every correction updates the procedure, and next time the action arrives already corrected.
The more you use it, the less work it gives you.
# Locked accounts - Read LockedOut and BadLogonCount. + - Also check PasswordExpired: if the + password has expired, propose a change + at next logon. - Unlock with Unlock-ADAccount.
It installs on your servers. The only thing that leaves is the text of the request, sent to the AI model under your account, not ours. No copies of your data on third-party servers. The alternatives are almost always cloud-only.
It isn't an autonomy level you configure: it is how the system is built. No action touches your infrastructure unless a person has authorised it. And before deciding, the technician sees the exact command and the real state of the system, not a description.
Before going to market, [NOME PRODOTTO] underwent an independent security review.
A system that prepares actions on your infrastructure should be examined by someone who didn't build it.
Nervor was founded by four people. They are the ones building [NOME PRODOTTO], and the ones who will answer you.
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We are looking for the first companies to run [NOME PRODOTTO] in production. If you are a reseller or an investor, use the same form.
One of the founders will reply. We will set up a call to understand your infrastructure and tell you honestly whether the pilot is right for you.
One of the founders will reply. We will explain how we are setting up work with resellers and what you could offer your clients.
One of the founders will reply. We will set up a call to walk you through the product, the team and the next steps.
One of the founders will reply to the address you gave us.